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Client Need:

Salesforce Account Engagement for Event Automation

A Private Equity client wanted to use their new setup of Salesforce Account Engagement to create a trackable and automated event invitation system. Previously, event invites were sent from individual email addresses, and attendance was tracked manually in spreadsheets. The client needed a clean and efficient process for their quarterly investor happy hours.

Actions We Took:
  • Set up Salesforce Sales Cloud as the foundation for their CRM needs.
  • Implemented a new instance of Salesforce Account Engagement.
  • Designed and built a scalable event experience tailored to automate the event invitation process.
  • Provided a step-by-step setup to ensure ease of cloning and customizing the event experience for future events.
Result:
  • The event experience has been successfully used multiple times.
  • The client now clones and customizes the setup for each new event.
  • Event invitations and attendance tracking have become seamless and efficient.
  • The client has significantly reduced manual effort and errors in managing event invitations.
  • Increased attendee engagement and better event tracking have been achieved through automation.
  • The new system has allowed the client to focus more on engaging with investors rather than managing administrative tasks.

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